Orange is raising contract prices in January. Current contract holders included
Bad news for Orange customers. This half Everything Everywhere partnership is raising its contract prices by 4.3 percent from the January 8th 2012. The company states this is due to the high rate of inflation.
Unfortunately, if you hold an Orange contract and see this as reason to terminate your contract, you won’t be able to do so. A clause in the network’s contract permits them to increase prices if “proper notice” is given to customers beforehand. Orange is allowed to raise prices once in 12 months of up to the Retail Price Index, which is currently 5.4 percent.
Why are customers who are on the latest price plans introduced in September and October 2011 not impacted?
These price plans have already taken into account the recent rises in inflation.
Orange has provided a tool on its website for customers who will be affected by the changes to calculate their new contract prices.
The other half of the Everything Everywhere partnership (T-Mobile) has however not announced any changes prices. So I for one can breath a little easier.
update: T-Mobile raising existing contract prices by 3.7 percent
Are you an Orange customer affected by this? Air out your views in the comments.
